Terms and Conditions
Effective Date: 01/07/2025
Welcome to Smartrank Agency’s website. By using our site or services, you agree to follow and be bound by the following terms. Please read them carefully.
1. Acceptance of Terms
By visiting our website or hiring our services, you agree to comply with these Terms and Conditions, our Privacy Policy, and all applicable laws. If you do not agree, please do not use our site.
2. Services
Smartrank Agency offers digital marketing services including but not limited to:
- SEO (Search Engine Optimization)
- Web Development & Design
- PPC (Google Ads)
- Social Media Marketing
- Content Creation & Strategy
- Analytics & Conversion Optimization
All services will be defined in the scope of work or project agreement provided to you before work begins.
3. Payment Terms
Payments are to be made as agreed in your service contract or invoice. We reserve the right to pause or terminate services if payments are missed.
All fees are non-refundable unless otherwise stated in writing.
4. Intellectual Property
All content, graphics, and strategies created by Smartrank Agency are the property of the agency unless otherwise agreed upon in writing.
Clients must not copy, reuse, or distribute our work without written permission.
5. Client Responsibilities
Clients agree to:
- Provide accurate and timely information
- Grant necessary access to systems or platforms (e.g., Google Analytics, hosting)
- Approve deliverables and respond to requests within a reasonable timeframe
Failure to do so may delay project timelines or affect results.
6. Use of Website
You agree not to:
- Attempt to hack, damage, or overload the site
- Use the website for unlawful or harmful purposes
- Copy or distribute website content without permission
We reserve the right to restrict or ban access to our site for violations.
7. Confidentiality
We will keep your business data and proprietary information confidential.
You agree to do the same with any confidential information shared by Smartrank Agency.
8. Limitation of Liability
We do our best to deliver great results, but we cannot guarantee specific outcomes (e.g., search rankings, ad conversions).
Smartrank Agency is not liable for losses or damages related to the use of our website or services.
9. Third-Party Tools & Platforms
We may use third-party platforms (like Google Ads, WordPress, or analytics tools) to carry out services.
We are not responsible for their uptime, errors, or changes in their policies or features.
10. Changes to Terms
Smartrank Agency may update these Terms and Conditions from time to time.
We encourage users to review this page regularly. Continued use of our site or services means you accept any changes.
11. Governing Law
These terms are governed by the laws of the United States.
Any disputes will be resolved under US legal jurisdiction.
12. Project Timelines & Revisions
We will provide estimated timelines for deliverables. Timelines may change based on feedback, revisions, or delays in client communication. We offer a specific number of revisions per project. Additional revisions may incur extra charges.
13. Cancellation & Termination
Clients may cancel services by giving written notice. If a project is canceled after work has begun, the client will be billed for work completed.
Smartrank Agency reserves the right to terminate a project or service due to non-payment, breach of contract, or unethical behavior.
14. Portfolio Usage
Unless otherwise requested in writing, Smartrank Agency reserves the right to showcase completed projects in our portfolio, case studies, or marketing materials.
15. Force Majeure
We are not liable for delays or failure to perform due to events outside our control, such as natural disasters, internet outages, government restrictions, or third-party platform changes.
16. Contact Us
If you have any questions about these Terms and Conditions, reach out to:
Email: info@smartrankagency.com
Phone: +1 (323) 677 0584